Using AI Chatbots for B2B Service: A Guide for SaaS

5 Signs your business needs an AI Chatbot Freshchat chatbots can detect customer intent and form intelligent conversations that have been programmed using the builder. You can use setup flows to guide your customers through the troubleshooting process and help them...

The Impact of AI on the Travel Industry

What businesses in the travel industry can achieve using chatbots Today’s consumers value convenience and highly personalized experiences, and AI bots are well-equipped to deliver on these expectations. According to the Mindshare AI Report, chatbots are...

8 Real-World Examples of Natural Language Processing NLP

14 Natural Language Processing Examples to Know The raw text data often referred to as text corpus has a lot of noise. There are punctuation, suffices and stop words that do not give us any information. Text Processing involves preparing the text corpus to make it...

Benefits of AI in Customer Service: 4 Ways AI Can Help

AI customer service for higher customer engagement This isn’t the case if the process is automated—you’ll be able to get to all of them. Now, let’s take a look at the benefits of AI-powered customer support for your organization. We all make mistakes—but AI-based...

Elevating Customer Service in the Fintech Industry

Customer Support Outsourcing for Fintech Companies This bar varies based on the locations, industry, and services you are seeking. Popular outsourcing destinations like India or the Philippines are known for affordable outsourcing services. However, the cost goes up...